Terms of service
Last updated October 27, 2026
What you get. A Written Information Security Plan generated from your answers, based on official guidance (for tax and accounting firms, IRS Publications 5708 and 4557 and the FTC Safeguards Rule; for other businesses, FTC and NIST small-business guidance and state data security laws), delivered as a downloadable document.
Your responsibility. Your plan is only as accurate as your answers. You are responsible for reviewing it, following it, fixing the gaps it lists, and keeping it current. Adopting a plan does not by itself make a firm compliant or secure.
Not legal advice. WispMint is not a law firm and does not provide legal, tax or audit advice. For questions about your specific obligations, consult a qualified professional.
Refunds and fixes
Your WISP is a digital product delivered the moment checkout finishes. Before paying, you agree to this policy with a checkbox.
- Free fixes. If your plan has an error, or an answer changes, email us within 30 days of purchase and we'll correct or regenerate it at no charge.
- Full refund if your plan was never downloaded, or the download failed and we can't deliver it within 5 business days. Email us within 30 days of purchase.
- No refunds once your plan has been downloaded or opened, because it can't be returned. This does not limit any rights you have under applicable law.
WISP Plus and Business Pro subscriptions
- Renewal. WISP Plus and Business Pro renew automatically each year at the current price until you cancel. We'll remind you before it renews.
- Cancel anytime from the "Manage or cancel your subscription" link on your plan page. Cancelling stops future renewals; you keep updates until the end of the year you paid for, and you can always download the versions and documents you already have.
- Business Pro documents (incident response policy, risk assessment worksheet, vendor register and policies) are templates built from your answers. Review and adapt them to how your business actually works; they are not legal advice.
- Renewal refunds. If a renewal was a surprise, email us within 14 days of the charge. If you haven't updated your plan since it renewed, we'll refund it in full.
Payments. Purchases are processed by Stripe, which acts as the seller of record (merchant of record) for WispMint products, collects any applicable sales tax at checkout and remits it. Your receipt and card statement may show Stripe's name alongside WispMint. Stripe's consumer terms also apply to your purchase. Refund requests still come to us at hello@wispmint.ai and we handle them under the policy above.
Liability. To the extent the law allows, WispMint's total liability for any claim is limited to the amount you paid for your plan.
Contact. hello@wispmint.ai